PG368 Terms and Conditions – Complete Guide to Using Malaysia's Entertainment Platform

1 Acceptance of Terms and Conditions

These Terms and Conditions constitute a legally binding agreement between you ("User") and pg368 ("Platform", "we", "us"). By accessing, registering for, or using any part of the pg368 platform, you acknowledge that you have read, understood, and agreed to comply with all terms stated herein.

These Terms take effect immediately upon completion of your account registration or your first use of pg368's services — whichever comes first. Continued use of our platform after any changes to the Terms constitutes acceptance of the updated Terms.

2 Eligibility and Account Registration

To register and use the pg368 platform, you must meet all of the following eligibility criteria:

• Aged at least 18 years of age on the date of registration.
• Have full legal capacity to enter into binding agreements.
• Not be located in a country or territory that prohibits the use of online gambling services.
• Not have previously been banned from using the pg368 platform or any related platform.

During registration, you are required to provide complete, accurate, and up-to-date information, including your full name, date of birth, valid email address, mobile number, and any other requested details. Providing false or misleading information constitutes a serious violation of these Terms and may result in account closure and forfeiture of any remaining balance.

Each individual is only permitted to hold one (1) active account on the pg368 platform. Owning more than one account — whether under your own name or using another person's information — is strictly prohibited and will result in the closure of all associated accounts.

3 Account Security and Responsibility

You are fully responsible for the security of your pg368 account. This includes keeping your password confidential and ensuring no other party uses your account without authorisation.

• Use a strong and unique password — a combination of uppercase letters, lowercase letters, numbers, and symbols is recommended.
• Never share your login credentials with anyone, including family members.
• Enable two-factor authentication (2FA) for added protection via your account settings.
• Log out of your account every time you finish using a shared device.
• Notify the pg368 support team immediately if you suspect unauthorised access to your account.

Pg368 will not be liable for any losses arising from unauthorized access to your account resulting from your own negligence in safeguarding your login credentials. However, we will take immediate action to help protect your account should you report any suspicious activity.

4 Deposit and Withdrawal of Funds

Pg368 supports a variety of payment methods suited for users in Malaysia. All financial transactions are subject to the following policies and procedures:

Deposit:

• Minimum and maximum deposit limits are set according to the selected payment method and are subject to change from time to time.
• Deposit funds will be credited to your pg368 account as soon as the transaction is confirmed by the payment service provider.
• Any deposit made through unauthorized methods or using illegally obtained funds will be voided and reported to the relevant authorities.

Withdrawal:

• Withdrawals can only be processed to a bank account or e-wallet registered under the same user's name — no third-party withdrawals are permitted.
• Withdrawal requests are subject to a security review process before approval.
• If you receive any bonus, the rollover requirement must be fully met before a withdrawal can be processed.
• Pg368 reserves the right to request additional identity verification before approving withdrawals that exceed a certain amount.

5 Bonuses, Promotions & Rollover Requirements

Pg368 offers a variety of bonuses and promotions from time to time. All promotional offers are subject to specific terms and conditions stated alongside each promotion, as well as the following general rules:

• Each bonus has a rollover requirement that must be fulfilled before the associated funds can be withdrawn.
• Bonuses may only be claimed by eligible users — one bonus claim per promotion, per account, per household, per device, and per IP address.
• Pg368 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.
• Any attempt to abuse the bonus system, including through bonus abuse or matched betting, will result in bonus cancellation and possible account closure.
• Bonuses are non-transferable between accounts and cannot be directly converted to cash.

6 Game Rules and Fairness

All games offered on the pg368 platform use a Random Number Generator (RNG) that has been audited and certified by independent international bodies. This ensures that every game outcome is truly random and free from any manipulation.

Users agree to accept game outcomes as displayed by the pg368 system as final, subject to a valid appeals process. In the event of a dispute regarding game results, pg368's server records will serve as the primary reference.

• Any technical disruption during gameplay will be resolved in accordance with the specific policy set for each game type.
• The use of automated software, bots, or any unfair method to influence game outcomes is strictly prohibited.
• Wins generated through system vulnerabilities, software bugs, or technical errors may be voided by pg368.
• The return-to-player (RTP) rate for each game is available for review through the relevant game information.

7 Prohibited User Conduct

Pg368 users are required to act honestly, respectfully, and responsibly at all times. The following conduct is prohibited and may result in disciplinary action, including account closure:

• Opening or using more than one account.
• Providing false information during registration or the identity verification process.
• Using another person's account or allowing others to use your account.
• Engaging in any form of financial fraud, including the use of unauthorised credit cards or bank accounts.
• Money laundering through the pg368 platform.
• Using software or technical methods to gain an unfair advantage in games.
• Harassing, threatening, or abusing other users or pg368 staff.
• Attempting to hack or disrupt the normal functioning of the pg368 platform.

8 Privacy and Personal Data Protection

Pg368 takes the protection of our users' personal data seriously. All data collected, processed, and stored by pg368 is subject to our Privacy Policy, which can be found at Privacy Policy page.

By using the pg368 platform, you consent to the collection and processing of your personal data as described in our Privacy Policy, including:

• Identity information (name, date of birth, identification number).
• Contact information (email, phone number, address).
• Financial information (bank account, e-wallet, transaction history).
• Platform usage data (login records, game history, behavioural patterns).

9 Responsible Gaming

Pg368 believes that gambling should remain a fun and entertaining activity that does not cause problems for users or their families. We provide a range of tools to help users maintain control over their playing habits.

Responsible Gaming tools available at pg368 include:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to manage your spending.
• Loss Limit: Set a maximum loss limit within a specified time period.
• Play Time Limit: Set session time reminders or limits.
• Temporary Break: Take a break from the platform for a period of 24 hours to 6 weeks.
• Self-Exclusion: Self-exclude from the platform permanently or for an extended period.

If you or someone you know is showing signs of problem gambling, we encourage you to seek help immediately. Further information is available on the Responsible Gaming ours.

10 Liability Cap and Disclaimer

The pg368 platform is provided "as is" and "as available". While we strive to ensure the platform runs smoothly and without interruption, we cannot guarantee that the service will always be free from technical errors, disruptions, or temporary unavailability.

• Pg368 is not liable for any indirect, incidental, or consequential losses arising from the use of or inability to use our platform.
• Pg368's total liability to any user shall not exceed the net deposit amount made by that user in the preceding 12 months.
• Pg368 is not responsible for any financial decisions made by users based on their use of our platform.

All third-party services integrated into the pg368 platform, including game software providers and payment service providers, are subject to their own terms and conditions. pg368 is not responsible for any failure or error on the part of such third parties.

11 Account Suspension and Closure

Pg368 reserves the right, at our sole discretion, to suspend or close any user account if:

• The user violates any provision of these Terms and Conditions.
• There is suspected fraudulent activity, money laundering, or other illegal activity.
• The user provides false information during registration or the KYC process.
• Account has been inactive for the specified period.
• There is a legal compliance requirement or directive from the relevant authorities.

If an account is closed due to a Terms violation, pg368 reserves the right to withhold the remaining balance as a penalty or compensation for losses incurred by the platform. Users who wish to voluntarily close their account may contact the pg368 support team — any valid remaining balance will be returned once all conditions have been met.

12 Changes to Terms and Governing Law

Pg368 reserves the right to modify, add, or replace any part of these Terms and Conditions at any time. Any material changes will be communicated to users via their registered email or a notice displayed on the platform at least 7 days before the changes take effect, except in situations requiring immediate changes for security or legal compliance reasons.

These Terms and Conditions are governed by applicable law, and any dispute arising from or in connection with these Terms shall be resolved through arbitration or a court with jurisdiction over pg368's operations.